At Northwell Lenox Hill Hospital in New York City, some of its key HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores – particularly those around responsiveness and coordination – simply were not where the organization needed them to be. THE PROBLEM The hospital ranked in the 19th percentile for responsiveness and in the… Read More »
We may be in the middle of a pandemic, but many of us still have the travel bug. Although we may be barred from entering some countries due to COVID-19, we’re trying to make the best of what we have. Turns out, there’s a lot we can do, right in our own backyard! Regular tourism… Read More »
Being a mother is hard work. On top of going through a pregnancy and taking care of a child, there is not much knowledge out there about the resources you can use to make things go as smoothly as possible. After the birth of her son, Chelsea Allison decided enough was enough. As a marketing… Read More »