Tag Archives: Hill

Digital rounding tech helps gain ‘incredible’ HCAHPS scores at Northwell Lenox Hill

At Northwell Lenox Hill Hospital in New York City, some of its key HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores – particularly those around responsiveness and coordination – simply were not where the organization needed them to be. THE PROBLEM The hospital ranked in the 19th percentile for responsiveness and in the… Read More »

Emergent BioSolutions CEO, founder head for the Hill as Congress probes production contracts, errors

Emergent BioSolutions’ top brass is headed to the Hill amid a congressional probe into the company’s pandemic manufacturing contracts and production errors. The CDMO has been in the crosshairs ever since a production snafu at its Baltimore plant ruined up to 15 million Johnson & Johnson COVID-19 vaccine doses. The next phase of the investigation will see Emergent founder… Read More »